Yes. 3cat is the only retailer in Malaysia to offer a
15-Day Money Back Guarantee on used devices, even for a change of mind.
If you don't like the size, color, or simply want something else, you have two options:
Full Refund (15 Days): Return the device in its original condition for a full refund.
Exchange (
30 Days): Swap it for a different model.
How to initiate a return:
Online: Contact our team via WhatsApp for a digital return slip and courier pickup/drop off.
In-Store: Return the device at any of our 22 locations in Malaysia.