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Fast iPhone Repair Service

3cat: Fast Repair for Used Apple Devices

At 3cat stores, we aim for same day professional iPhone repair service. Our highly skilled technicians are trained to deliver the highest quality repair, using only Grade A that are as good as original.

Rest assured that during the process, we will not access any of your personal information. Only essential apps like the camera, dialer, and settings will be used to ensure the functionality of your device remains intact.

To uphold our commitment, we provide a 1-month warranty on our repair parts.

3cat: Fast Repair for Used Apple Devices
Got an Apple device that needs repair?
Our iPhone Repair Locations
Walk into any store to experience our great quality devices, trade-in for cash, or get a repair for a longer life.
New Store
Plaza Low Yat (CS2)
Plaza Low Yat (CS2)

011-69533228

Lot UG-039, UG Floor, Plaza Low Yat, Jalan Bintang, Bukit Bintang, 55100 Kuala Lumpur.

New Store
Prangin Mall
Prangin Mall

018-9123228

No 33-G-33, Prangin Mall, Jalan Lim Chwee Leong, 10100 Georgetown, Penang.

New Store
Paradigm Mall, JB
Paradigm Mall, JB

011-11520700

3FK-10B, Third Floor, Paradigm Mall, Skudai Hwy, Taman Bukit Mewah, 81200 Johor Bahru, Johor.

All Stores
All 20 Stores

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FAQ
Experience our selection of used Apple products up close! We invite you to visit our physical stores.
1. What is your product condition?
Our used devices are in Great condition with battery health guaranteed at least 80% (if not better), which is sufficient for typical full day usage.

They are all tested via our stringent process and fully functional - effectively as good as new.
2. Do your products come with a warranty?
Yes, all our used products come with a 1-year warranty.

We also provide hassle-free Return Policy whereby you could:
- get a Refund for your purchase in the first 10-days, or
- get a 1-to-1 Exchange with another device in the first 30-days
in the unlikely case that you are not satisfied with your purchase.
3. Do you use genuine repair parts?
We differentiate our parts by "Grade A" / "Grade B". This is because only authorized shops are allowed to advertise their parts as "Original".

We use only Grade A parts that are as good as original, instead of Grade B parts that are usually cheaper and lower quality (e.g. less sensitive and faded display colour).

To uphold our commitment, we provide a 1-month warranty on our repair parts.
4. Is there any instalment plan available?
Yes, we do have up to 12-months instalment plan for credit cards under major banks like PBB, Standard Chartered, HSBC, AFFIN, MBB, RHB, BSN, AEON, CITI.

For customers without credit card, we also accept instalment plans from TnG GoPinjam, PayEx, Tambadana and similar providers upon approval.
5. Do you have physical stores?
Yes, we currently have 20 stores across Malaysia in Penang, Kedah, Perak, KL, Selangor, Johor, Kelantan and Sabah. Find your closest store to experience our great quality devices, trade-in for cash, or repair to extend your gadgets' life.
6. Can I sell my old Apple products to 3cat?
Yes, we offer a trade-in for cash program at all of our retail stores. We have the best trade-in value in the market and you can walk home with the cash in your pocket.

Your privacy is our priority. Rest assured, we meticulously wipe out all personal data from your device when we receive it.
7. Does 3cat provide repair services?
Yes, we provide repair services. No matter whether your battery needs replacement, your screen / camera is broken (or any other issues), just visit our retail stores without appointment needed.

During the repair, your data privacy will be protected. We will NOT access any of your personal information and will only access apps such as camera, dialer and settings to test the function of the device.
Why buying used is the better choice
Better than you think
As devices last longer than before, secondhand is the new 'new'.
Better for your wallet
Save up to 65% compared to buying a brand-new device.
Better for the planet
Reduce harmful impact of electronic waste on our environment.